Scientific Solutions Engineer
Ontario
Quebec
Toronto
Customer Experience (CX)
Full-Time
Seqera exists to advance science for everyone through software
We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100,000 global scientists analyze and process data, with more power and flexibility than ever before.
Today, Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering, organizations conduct science faster, on larger datasets, and with more confidence. Seqera accelerates discoveries in an open world.
Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas? If yes, keep reading!
About the role
The Scientific Solutions Engineer is a technical member of the Pre-Sales team, supporting Seqera’s customer evaluations and sales engagements. This role is designed for an early-career professional with strong bioinformatics knowledge, technical curiosity, and enthusiasm for working with customers.
In this position, you will work closely with Account Executives and other technical team members to lead customer discovery, prepare and deliver Seqera Platform demos, and support proof-of-concept (POC) implementations. You’ll be expected to quickly develop the ability to independently deliver compelling demonstrations and guide customer engagements, while continuing to expand your expertise in Nextflow workflows and modern bioinformatics practices.
This role requires hands-on bioinformatics experience, a strong interest in working with customers, and the ability to clearly demonstrate the value of the Seqera Platform and Nextflow.
What You'll Do
Technical Discovery & Demonstrations
Lead discovery sessions to understand and document customer scientific requirements to inform demonstrations, POCs, and services scoping.
Design solutions that address customer challenges using Seqera capabilities.
Prepare and deliver standard and customized Seqera Platform demonstrations tailored to customer use cases.
Maintain demo environments, example workflows, and supporting materials.
POC Implementations
Support POC deployments, assisting with setup and configuration.
Demonstrate POC use cases to customers and lead training and troubleshooting sessions.
Capture technical outcomes and provide actionable feedback to internal teams.
Content Development
Develop technical documentation, demo scripts, and best-practice workflow templates.
Contribute to knowledge-sharing resources for customers and internal teams.
Customer Engagement
Act as the product expert and technical liaison throughout the pre-sales process.
Partner with Sales, Professional Services, and Scientific Development to ensure smooth customer handoffs from pre- to post-sales.
About you
Education & Work Experience
Master’s or PhD in Bioinformatics, Computational Biology, or a related field.
1–3 years of relevant industry experience in a technical pre-sales, services, or bioinformatics role (e.g. at a software vendor, LIMS provider, or biotech company).
Demonstrated academic or project-based experience with bioinformatics workflows.
Technical Skills
2-3 years of hands-on experience with Nextflow.
Experience with cloud (AWS, GCP, Azure) or HPC environments.
Proficiency with Linux/Unix and at least one programming language (Python, R, etc.).
Knowledge of containerization (Docker/Singularity) and version control (Git).
Other Attributes
Strong problem-solving skills and attention to detail.
Collaborative mindset and interest in cross-functional teamwork.
Self-motivated, adaptable, and eager to learn in a fast-paced environment.
Nice to have:
Exposure to the Seqera Platform and nf-core pipelines.
Prior customer-facing technical services experience.
Knowledge of NGS data analysis pipelines and omics data formats.
Familiarity with CI/CD and infrastructure-as-code practices.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Seqera, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What will you find working at Seqera?
Flexible working hours and remote-friendly culture.
International working environment with more than 25 nationalities.
Passionate & talented team.
Continuous skills development.
Team retreats and bonding activities.
A culture where your opinion is valued and your decisions have a real impact on the industry.
Excitement of a fast-growing startup in a constantly changing environment.
Great benefits
Time off: 20 days for vacations per year, 3 days given by Seqera in December of 2025, and the national/public holidays according to your location.
Canada Pension Plan
Employment Insurance Contributions
Health Care Allowance
Mental Health app with Oliva
Annual Budget for training
Home Office Allowance
Equity
You should know
Seqera is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.
As we scale, we constantly improve our in-office and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.
Why join us?
By learning from and with each other, we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly, our culture provides a genuinely fun, inclusive, and challenging environment that will allow you to grow while making a huge difference in human health and beyond.