GTM Business Systems Manager

Seqera exists to advance science for everyone through software

We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100,000 global scientists analyze and process data, with more power and flexibility than ever before.

Today, Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering, organizations conduct science faster, on larger datasets, and with more confidence. Seqera accelerates discoveries in an open world.

Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas? If yes, keep reading!

About the role

Seqera is seeking a Business Systems Manager to build and lead our RevOps Business Systems function. As the first hire in this function, you will own the strategy, implementation, and optimization of our RevOps technology stack, ensuring that our Go-To-Market (GTM) teams—including Sales, Marketing, and Customer Experience—have the tools, processes, and insights they need to operate efficiently. You will be in the driving seat to grow and expand the team, helping the company meet its revenue goals.

Your initial focus will be the successful implementation and integration of Salesforce Sales and Service Cloud, supporting our transition from HubSpot, and expanding integrations with platforms like Hubspot, NetSuite, Rocketlane, Jira, and other business systems. This role requires a strong mix of technical expertise, business acumen, and strategic thinking to ensure the ongoing scalability and efficiency of our RevOps & GTM operations.

If you like to get your hands dirty and set up systems, processes and teams from scratch, we want to hear from you!

What You'll Do

Lead the Salesforce Implementation & Administration

• Own the end-to-end deployment, configuration, and maintenance of Salesforce Sales Cloud & Service Cloud, ensuring it meets business needs.

• Manage and optimize integrations between Salesforce and other GTM tools (HubSpot, NetSuite, Jira, Rocketlane, etc.) alongside the respective tool owners.

• Maintain user roles, permissions, security settings, and compliance requirements in alignment with company policies.

Streamline & Automate GTM Processes

• Partner with Sales, Marketing, CX, and Finance Ops to analyze, improve, and automate workflows that impact the lead-to-cash lifecycle.

• Design and implement automation solutions using Salesforce Flows, Process Builder, Apex, or Workato to improve efficiency and reduce manual work.

• Proactively identify and eliminate inefficiencies in sales operations, customer support, and marketing processes.

Drive Data Accuracy & Reporting Excellence

• Ensure data integrity, governance, and consistency across Salesforce and its integrated platforms.

• Build and maintain reports, dashboards, and analytics to provide actionable insights for Sales, Marketing, CX, and Finance teams.

• Support revenue recognition tracking, pipeline forecasting, and performance reporting in collaboration with GTM stakeholders.

Cross-Team Collaboration & End-User Support

• Act as the primary technical liaison with GTM teams, ensuring Salesforce aligns with business goals while respecting each team’s tool ownership.

• Provide day-to-day support, training, and best practices guidance to end-users, ensuring adoption and usability.

• Create and maintain internal documentation on processes, configurations, and workflows.

Scale Business Systems for Growth

• Continuously evaluate and implement new Salesforce features and third-party applications to enhance GTM operations.

• Develop a roadmap for future enhancements, prioritizing business impact and scalability.

• Contribute to the long-term business systems strategy, with opportunities to grow into a broader Business Systems leadership role.

About you

• 10+ years of experience in Business Systems, RevOps, or a related field, with at least 5+ years of experience on Salesforce Cloud, preferably in a SaaS environment.

• Expert in setting up, managing and supporting Sales Cloud, Service Cloud and CPQ products.

• Salesforce certifications (Administrator, Advanced Admin, Sales/Service Cloud Consultant, CPQ Specialist, or equivalent).

• Proven experience leading Salesforce implementations from the ground up, including configuration and integrations.

• Strong understanding of Lead-to-Cash, CPQ, sales processes, customer support, and revenue operations workflows.

• Hands-on experience with Salesforce automation (Flows, Process Builder, Workato, or equivalent iPaaS tools).

• Experience integrating Salesforce with GTM tools (HubSpot, Marketo, Pardot, NetSuite, Gong, etc.).

• Strong problem-solving and analytical skills, with the ability to optimize workflows, improve data quality, and drive automation.

• Ability to collaborate with cross-functional teams, balancing competing priorities and ensuring seamless integration of systems.

• Comfortable providing day-to-day Salesforce support to end-users while also driving long-term improvements and automation

Nice-to-have

• Experience with consumption based models and its support by the CRM would be desirable

• Additional relevant Salesforce certifications like App Builder, Business Analyst, Sharing & Visibility or Data Architect.

• Experience with SOQL, Apex, JavaScript, or HTML for Salesforce customization.

• Knowledge of security, compliance, and governance best practices in Salesforce and GTM tools.

• Experience with data and BI tools such as Snowflake, DBT, Tableau, Looker, etc. is a plus.

Don’t meet every single requirement? At Seqera, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What will you find working at Seqera?

• Flexible working hours and remote-friendly culture.

• International working environment with more than 25 nationalities.

• Passionate & talented team.

• Continuous skills development.

• Team retreats and bonding activities.

• A culture where your opinion is valued and your decisions have a real impact on the industry.

• Excitement of a fast-growing startup in a constantly changing environment.

Great benefits

• Time off: holidays under the local legislation + 3 days given by Seqera in December and the national/public holidays according of your location.

• Equity

• Private health insurance

• Private life insurance

• Home office allowance (valued over 1,000 USD)

• Subscription to Oliva, Mental Health App

• Learning and development budget per year (1,000 USD)

You should know

Seqera is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.

As we scale, we constantly improve our in-office and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.

Why join us?

By learning from and with each other, we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly, our culture provides a genuinely fun, inclusive, and challenging environment that will allow you to grow while making a huge difference in human health and beyond.